Use this guide for common Yealink desk phone tasks. Button names vary slightly by model, but the steps are similar across many Yealink T-series phones.

Place a call

  1. Pick up the handset, press Speakerphone, or press Headset.
  2. Dial the extension or phone number.
  3. Press Send, Dial, or wait for the phone to place the call.

Check voicemail

  1. Press the Messages or voicemail button.
  2. Enter your voicemail PIN.
  3. Follow the prompts to listen, save, delete, or record greetings.

Voicemail is commonly available by dialing *62 or 5000 when enabled on your account.

Place a call on hold

  1. While on a call, press Hold.
  2. Press Resume to return to the call.

Hold keeps the call on your phone. Use Call Park when another user needs to pick up the call from a different phone.

Blind transfer

  1. While on a call, press Transfer.
  2. Dial the extension or phone number.
  3. Press Transfer again or press B Transfer if shown.

Attended transfer

  1. While on a call, press Transfer.
  2. Dial the extension or phone number.
  3. Wait for the other person to answer.
  4. Announce the call, then press Transfer again to connect the caller.

Start a 3-way conference

  1. Call the first person.
  2. Press Conf or Conference.
  3. Dial the second person.
  4. When the second person answers, press Conf or Conference again.

Use Do Not Disturb

  1. Press DND if it appears on the screen, or open the phone's features menu.
  2. Turn DND on to stop calls from ringing your phone.
  3. Turn DND off when you are ready to receive calls again.

Use Call Park

  1. While on a call, press the configured Park button or transfer the call to the assigned park slot.
  2. Tell the other person which park slot to retrieve.
  3. The other user presses the matching park key or dials the retrieval code.

Call Park must be configured for your company. Dial 611 if you want park buttons added or changed.

Restart the phone

  1. Press and hold the X or Cancel key on many Yealink models, then confirm the restart if prompted.
  2. If that does not work, unplug the power cable or network cable supplying power.
  3. Wait 10 seconds, plug it back in, and let the phone start up.

Need help?

Dial 611 from your MyFonCompany phone or email support@myfoncompany.com.